Refund policy
- Orders can be cancelled until 24 hours of order confirmation.
- Products can be exchanged for store credits.
- The return of the garment will be the customer’s responsibility and any charges would have to be borne by the customer. The delivery should be made within 7 days from the date of receiving the order.
- The product should be unworn, unaltered, and undamaged with the original packaging and Udumbara tag still intact for it to be eligible for exchange.
- The product will undergo a quality check before the return is processed.
- Products purchased on sales/ discounts are not eligible for exchange.
- Customized orders are not eligible for exchange.
- In case of any issue regarding the size/ fit, alterations will be offered on all customized orders. However, no alterations will be offered on non-customized orders.
- The first alteration will be free of charge. However, subsequent alterations shall have charges which are to be borne by the customer.
- In case you receive a damaged product, you can email us at with the photos of the product within 2 days of order delivery.